A softphone is an IP phone that runs as a software on your PC, laptop, or tablet and enables you to maintain full call functionality. This software function just like to your desk IP phone. Call controls such as making and receiving calls, transferring calls, and even sending calls to voicemail can all be done with the click of your mouse (or the touch of your finger with touchscreen devices).
Technology is changing, and telephones are no longer a simple isolated device.
If you are interested in adding this feature to your telephone system or if you want to see a live demo, contact the experts at Universal ComOne Louisiana at 337-205-9364.