Strata CIX670 has the configuration flexibility to expand as your needs grow. Supports a complete line of Toshiba IP and digital telephones, analog telephones, as well as digital and analog Public Switched Telephone Network (PSTN) interfaces, and Strata-Net multi-system networking interfaces. Strata CIX670 can be configured to include any combination of the above devices working together.
Customize Your Office Phone Systems
Businesses differ in needs, processes, and employees so why shouldn’t they differ in phone systems? The Strata CIX 670 is designed to be built to your specifications. Choose from a full line of digital and IP telephone models. Digital cordless phones give you the mobility you need. SoftIPT softphones are also available for call access from any laptop, PCs, or tablet.
Wireless Telephones, Softphones, and Digital Cordless Phones Add Mobility to the Strata CIX670 System
Most businesses today are taking advantage of the mobility available with technology and extending their work from the corporate office to home offices, start-up locations, branch offices and customer sites. The Strata CIX670 phone system includes digital cordless phones, softphones, and wireless telephones connected via your wireless local area network (WLAN) to help coordinate your communications wherever you work by:
- Providing one integrated system for all your office locations.
- Roaming anywhere your WLAN will go while maintaining critical voice and data functions.
- Saving money by avoiding expensive long-distance charges on calls between various locations.
Toshiba’s cordless digital telephones specifically:
Give phone functionality a new meaning, with features like desk telephone extension numbers, Caller ID, call forwarding, multi-line access, and options to switch between your cordless and digital desk telephones during a call. Protect your phone’s frequency range, delivering maximum security.
Back to On-Location: Your Company Call Center
Your call center doesn’t have to be complex to be powerful. Strata’s Automatic Call Distribution (ACD) features make it easy to simplify call center operations, while increasing customer satisfaction. Effectively allocate inbound calls among your call-handling agents.
Intelligent Announcements play pre-recorded messages and inform holding callers of their place in the queue or estimated time before answer, and offers alternative actions like going to voicemail or asking callers to try back later.
Call Center Reports help you analyze agent performance, call center group activity, and system status, in addition to forecasting future call center staffing requirements by analyzing call volume patterns.
Profit Quickly and Continually
By getting the Strata CIX670, you can improve communications and your bottom line. The Strata CIX670 works to bring down your costs and increase your profitability by: Looking at incoming and outgoing call patterns to make stronger management decisions and simplify client billing. Restricting access to long-distance calls. Connecting easily to high-speed digital services. Using Voice over IP technology, which eliminates many long-distance charges. Routing your outgoing calls over the least costly trunk line or long-distance carrier.